Lost & Found Made Effortless
The only lost and found platform designed for public transit.
Improving the Rider Experience:
One Item at a Time
Each year your agency manages thousands of lost items.
Every lost item represents a rider hoping for return.
Customer service teams spend hours, sometimes days, reuniting lost items.
Imagine if those processing hours becoming minutes riders were reunited with their lost items faster
A positive experience for your riders and the customer service teams who support them.
The only lost and found platform designed for public transit.
Designed for Transit Workflows
Vehicle, route, and direction details help match riders with lost items faster.
Smart‑Match Automation
Smart‑Match Automation
Automatically identifies the strongest lost‑and‑found matches.
Improved Rider Experience
Easy-to-use request forms. Faster found-item resolutions. A positive rider experience.
Improved Customer Service Experience
Streamlined workflows give you more time to better support riders at scale.
Improving the Rider Experience
Lost & Found Made Effortless
Each year your agency handles thousands upon thousands of lost items, an endless stream of forgotten backpacks, misplaced phones, and cherished keepsakes. With a cloud‑based lost & found platform, your agency can replace manual processes with a streamlined, digital experience that supports customer service teams and gives riders faster answers, clearer updates, and better outcomes.
How it works?
One cloud‑based system that streamlines lost & found from request to return.
01
Submit in minutes. Track every step.
Riders submit lost item requests and receive status updates.
02
Quick entry. Immediate visibility.
Customer service agents log found items quickly and easily.
03
Smart matches. Faster reunions.
The system automatically matches rider requests with logged found items.
04
Happy riders. Empowered agents.
Faster returns for riders, simpler workflows for Customer Service.
Discover RiderLoop
A better lost & found experience for your customer service teams and your riders.
Connect with our team.
